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	<title>HomeMate.com.au &#187; Home Builders | Display Homes | House Land | House Plans | New Homes |  Home Consultant</title>
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		<title>If you want to be happy with your mortgage loan, sack your &#8216;Big Four&#8217; banks</title>
		<link>http://homemate.com.au/build-a-house/f-you-want-to-be-happy-with-your-mortgage-loan-sack-your-big-four-banks/</link>
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		<pubDate>Sun, 11 Oct 2009 03:20:46 +0000</pubDate>
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		<description><![CDATA[Some things in mortgage lending never change. In an ongoing saga the Big Four banks have again been belted in a customer satisfaction survey that puts them well behind credit unions and building societies.]]></description>
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		<title>Banks : CBA moves to counter NAB home loan switch campaign</title>
		<link>http://homemate.com.au/banks/banks-cba-moves-to-counter-nab-home-loan-switch-campaign/</link>
		<comments>http://homemate.com.au/banks/banks-cba-moves-to-counter-nab-home-loan-switch-campaign/#comments</comments>
		<pubDate>Sun, 20 Feb 2011 23:24:57 +0000</pubDate>
		<dc:creator>HomeMate</dc:creator>
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		<description><![CDATA[You might have heard that Commonwealth Bank plans to attack NAB's crown jewels, its business loans portfolio. This is the National Bank of Australia's [NAB] area of strength.

The Commonwealth Bank of Australia [CBA or Commbank] says it believes it's found a chink in NAB's armour: it's customer service ratings.
Apparently the NAB is the lowest ranked for customer service out of the big four banks in Australia.]]></description>
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