Some things in mortgage lending never change. In an ongoing saga the Big Four banks have again been belted in a customer satisfaction survey that puts them well behind credit unions and building societies.
The housing market is going nowhere, and this is affecting new home sales as people shelve their plans to build a new home, that was to be financed from the sale of their existing home.
It looks like this situation will continue as home prices are under pressure to fall further in 2011.
Yes, Nab has had the best rates for a while now, and that has not given them the traction they were looking for, so they have added the “no exist fees” and “we’ll pay your banks exit fees if you switch your home loan to us” to the marketing mix, in an attempt to shake up the market, and change the centre of gravity.
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